Privacy Policy

Privacy Policy – Marilia.ai

Last updated: April 10, 2025

At Marilia.ai, your privacy is a top priority. This Privacy Policy outlines how we collect, use, and protect your personal data when using our software ("platform" or "app"), in full compliance with the Brazilian General Data Protection Law (Law No. 13.709/2018).

1. What data we collect and why

We collect only the data necessary to ensure the platform works properly and to improve your experience:

  • Name, phone number, and email Purpose: account creation, communication, and delivery of content related to the platform.

  • Professional information (e.g., license number, specialty) Purpose: to validate professional eligibility for using the platform.

  • Payment details (via intermediaries) Purpose: processing subscriptions and managing billing.

  • Access logs (IP address, location, device information) Purpose: security, fraud prevention, and technical support.

  • Cookies and browsing behavior Purpose: to store your preferences, analyze platform usage, and optimize performance.

All data is treated confidentially and used solely for legitimate purposes.

2. Who has access to your data

Your data may be accessed only by authorized individuals or service providers, such as:

  • Our internal tech and support teams;
  • Infrastructure and service providers that support the platform;
  • Governmental authorities when required by law or court order.

We ensure that any third-party access is covered by contracts and confidentiality agreements.

3. Data storage and retention period

We retain your data only as long as needed to fulfill the purposes outlined in this policy, subject to legal or contractual obligations. Generally, data is retained for up to 2 years after your last interaction with the platform, unless the law requires otherwise.

You may request data deletion at any time, unless legal obligations require us to retain it.

4. International data transfers

Marilia.ai may be hosted on cloud infrastructure that includes servers located outside Brazil. In such cases, we take appropriate safeguards to ensure your data remains protected under Brazilian data protection standards.

5. Security measures

We apply encryption, secure authentication, firewalls, and other technologies to protect your data from unauthorized access. While we strive for maximum security, no system is entirely immune to risks. We encourage you to adopt safe digital habits.

If you notice anything suspicious involving your account or data, please contact us immediately.

6. Your rights

You may request, at any time:

  • Access to your stored data;
  • Correction of inaccurate or outdated data;
  • Data portability to another provider;
  • Revocation of prior consent;
  • Complete deletion of your data (except where retention is legally required).

To exercise your rights, contact us at: contato@marilia.ai

7. Third-party links

We may provide links to external sites and services. We are not responsible for the privacy practices of these third parties. We recommend reviewing their privacy policies before sharing any personal data.

8. Policy updates

This Privacy Policy may be updated at any time to reflect legal changes or platform improvements. Significant changes will be communicated to users.

By using Marilia, you acknowledge and agree to this Privacy Policy.